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The 7 QC Tools were first assembled in Japan in the late 1950s and early ‘60s. Extensively used by the quality control circle in manufacturing industry to help solve problems in the workplace and these tools have contributed dramatically towards business successes in the industrial era. One of the things which leads to the super quality of Japanese products and trademark “Made in Japan” is QCC activities. In today’s competitive world, continuous improvement is imperative. These tools help you to not only solve complicated problems, but also to identify opportunities for improvement.  QCC activity in an organisations will change the culture from managing to empowering.  This two-day workshop focuses on introducing what is QCC, how we can  build a QCC activity and what are the 7-QC tools can be used to solve the complicated problem and build quality into an organization’s product and services. Participants will apply the 7-QC tools through guided examples and demonstration.


Duration: 2 Days (16 Hours)


Course Content:

  • Introduction the history of QCC
  • Content and important elements of QCC activities.
  • QCC implementation process
  • The essential QC tools
  • The role of leader and team members
  • Improving leadership ability and QCC implementing skill.
  • The importance of Quality Tools in process control & improvements.
  • Interpret graphs and QC Tools
  • Analyse data, determine and implement actions
  • Identify opportunities for improvement

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Mr. Wilson Ang holds a B.S. in Aeronautical and Astronautical Engineering from The Ohio State University, USA; EMBA from Shenzhen University, PRC and MBA from Wawasan Open University. He is also a Certified Lead Assessor by Bureau Veritas, an experienced and Certified Six Sigma Black Belt, has more than 20 years of experience in quality engineering in manufacturing environment. He has a wide range of knowledge and experience in the practical applications of Quality Methodologies due to his various appointments as Industrial Engineer, Quality Engineer, Quality Manager, Six Sigma Manager and Supplier Quality Manager with multi-national companies in both China and Malaysia. Wilson Ang has trained and coached more than 100 engineers on Six Sigma methodology, DOE, SPC, FMEA, MSA, Poka Yoke and 8D Problem Solving Techniques. With his strong practical background, he is dedicated, committed and highly effective in providing tailor-made and practical solutions to his clients using the most appropriate methodologies. He is a certified trainer by HRDF through the Train the Trainer Exemption scheme due to his extensive track record in training.
RM800.00 RM110.00